Director of Residential Services
Community Options, Inc.
San Antonio, TX
Description
- Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Manage staff schedules and ensure shifts are adequately staffed
- Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning
- Monitor and maintain the residential budget
- Prepare required statistical, financial and service reports as needed
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are well maintained
- May conduct programmatic investigations
- Cooperate with audits, inspections, and investigations
- Must cooperate with the licensee and department staff in any inspection, inquiry or investigation
- Additional tasks and responsibilities may be assigned
- Bachelor’s Degree required
- Valid driver’s license with a satisfactory driving record
- Complete all state and agency required training per state guidelines
- Team oriented with demonstrated leadership experience
- Experience with problem solving against multiple priorities
- Ability to establish a comfortable and supportive relationship with individuals receiving supports
- Ability to exercise good judgment and remain calm in crisis situations
- Excellent verbal and written communication skills
- Excellent time management skills
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
About the Company
Community Options, Inc.
Community Options’ mission is to develop housing and employment supports for persons with disabilities.
Community Options believes in the dignity of every person, and in the freedom of all people to experience the highest degree of self-determination. Embracing this philosophy, Community Options works with individuals with significant disabilities through residential services, day programs, social enterprises that employ individuals with disabilities, high school transition programs, and specialized programs for respite and medically fragile adults. As a national agency, Community Options seeks to promote the inclusion of people with disabilities in the community through person centered and natural supports, and collaboration with community partners to increase accessibility to services. Community Options does not administer any large congregate programs, recognizing that people with the most severe disabilities need environments, equipment, clinical and staff support that are tailored to their very specific needs. In its history, the agency has developed a reputation for quality, cost effective administration that encourages individual choice and flexibility.
We currently operate in 11 states:
- Arizona
- Kentucky
- Maryland
- New Jersey
- New Mexico
- New York
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Utah