Director of Operations

Opening in July - Smitty & Pearl’s, located on Lindsay Street directly across from Truist Point Stadium in downtown High Point, is a large-scale dining and entertainment destination designed to redefine the city’s restaurant scene. Created by local ownership with a vision for first-class food and a true community gathering space, we will features three distinct restaurant experiences under one roof, along with duckpin bowling and an arcade-style entertainment venue. Food quality is non-negotiable, hospitality standards are high, and the goal is simple: create a destination that elevates downtown High Point and delivers an experience guests can’t get anywhere else in the market.

What You’ll Do

• Oversee daily operations across restaurant, bar, entertainment, and events

• Lead and develop department managers and service teams

• Drive sales, control labor and costs, and improve profitability

• Maintain high service standards and a strong guest experience

• Implement systems, training, and accountability across departments

• Partner with ownership on growth strategy and operational improvements

What We’re Looking For

• 2+ years of Multi Unit Management experience in a high volume hospitality or entertainment concept

• 5+ years of GM experience in a restaurant or entertainment concept

• Experience managing multiple locations & general managers is necessary.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

• Strong financial and operational management skills

• Proven ability to build teams and improve performance

• Comfortable being on the floor and leading by example

• Available to work nights and weekends as needed

We can offer you:

• Medical Insurance

• Paid Time Off

• Competitive compensation package plus bonus plan

• 401(k) Retirement Plan

• Employee Discounts

Equal Opportunity Employer