Director of Operations - Adult Social Services
Jobot
Livingston, NJ
JOB DETAILS
SALARY
$70,000–$77,000 Per Year
SKILLS
Accreditation Standards, Administrative Skills, Communication Skills, Developmental Disabilities, Documentation, Driver's License, Federal Laws and Regulations, Finance, Leadership, Legal, Licensing, Maintain Compliance, Medical Record System, Nonprofit, Onboarding, Operational Support, Operations Management, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Reporting Skills, Special Education, State Laws and Regulations, Team Lead/Manager, Team Player, Willing to Travel, Writing Skills
LOCATION
Livingston, NJ
POSTED
3 days ago
This Jobot Job is hosted by: Ben Eberly
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $70,000 - $77,000 per year
A bit about us:
We are a mission‑driven nonprofit organization dedicated to empowering individuals with intellectual and developmental disabilities and supporting their families. Our Adult Day and Residential Services operate across multiple community‑based locations, supported by a central administrative team. We are committed to inclusive communities, operational excellence, and person‑centered services that help individuals thrive.
Why join us?
Competitive salary: $70,000–$77,000 annually
Leadership role with broad operational impact
Professional development and growth opportunities
Collaborative, values‑driven culture
Opportunity to influence systems, compliance, and service quality
Benefits package available (details shared during hiring process)
Job Details
Organization‑wide operational influence | High‑impact, mission‑driven work supporting adults with intellectual and developmental disabilities
Director of Operations, Adult Services (IDD/DD Programs)
Location: Livingston, NJ (with travel to program sites across Essex County)
Salary: $70,000–$77,000 annually
Reports to: Chief Program Officer
Role Summary
The Director of Operations, Adult Services provides operational leadership across Adult Day Services and Residential Programs serving adults with intellectual and developmental disabilities (IDD/DD/DDD). This role ensures regulatory compliance, operational efficiency, accurate documentation, and strong systems that support high‑quality, person‑centered services.
Key Responsibilities
Maintain and update department procedures and operations manuals to ensure compliance with agency, state, and federal regulations
Ensure all Adult Day and Residential Services meet licensing and certification standards
Oversee emergency, fire safety, and evacuation documentation and compliance
Monitor operational documentation for accuracy, timeliness, and regulatory compliance
Ensure ISP updates, evaluations, and IDT meetings are completed on time
Maintain accurate recordkeeping for all individuals served
Develop systems to track admissions, onboarding, and interdepartmental communication
Oversee Day and Residential billing, resolve discrepancies, and partner with Finance
Provide EHR reports, training, and on‑site operational support
Support implementation of new systems (e.g., eMAR) across Adult Services
Manage admissions, transfers, and monthly housing reconciliations
Provide on‑call support for operational emergencies
Perform additional duties as assigned
Education & Experience
Master’s degree in Special Education or related field + 5+ years administrative experience supporting adults with developmental disabilities
OR
Bachelor’s degree + 7+ years relevant administrative experience
Demonstrated success leading teams and managing complex operations
Additional Requirements
Strong written, verbal, and presentation communication skills
Strong reasoning and problem‑solving abilities
Proficiency with Microsoft Outlook and Word
Valid driver’s license with clean driving record
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com