Director of Giver Services
Tews Company
Orlando, FL
Director of Giver Services
Location: Orlando, FL | Full-Time (In Office)
Salary: BOE $70,000 - $80,000
Full Benefits
Are you passionate about inspiring generosity and helping families steward their resources for lasting impact?
A well-established Christian nonprofit organization in Orlando is seeking a Director of Giver Services to play a key role in cultivating meaningful relationships with individuals and families committed to charitable giving. This organization serves hundreds of families locally and facilitates significant grantmaking to ministries and nonprofits nationwide.
Position Summary
The Director of Giver Services is a relational, proactive leader who thrives in a fast-paced environment. This role supports both new and existing givers by providing high-touch engagement, overseeing gift and grant administration, managing sales operations processes, and ensuring exceptional service delivery. The position partners closely with leadership to strengthen operations, track strategic goals, and help build a culture of generosity.
Key Responsibilities
Proactively engage and onboard new givers; build strong ongoing relationships
Provide concierge-level support to high-capacity givers
Oversee gift and grant processing, complex transactions, and CRM management
Resolve client-impacting issues and ensure exceptional customer service
Support advisor and ministry relationships
Assist with sales operations, reporting, pipeline tracking, and team coordination
Support local marketing and communications initiatives
Provide administrative and operational support to senior leadership
Ideal Candidate
Passionate about generosity, stewardship, and faith-based impact
Relational, collaborative, and highly proactive
Strong problem-solver with excellent communication skills
High-achieving self-starter who thrives in a team environment
Organized and detail-oriented with the ability to manage multiple priorities
Qualifications
Bachelors degree required
3+ years of experience in operations, customer service, event management, inside sales, or similar field
Nonprofit, ministry, or charitable giving experience preferred
Strong Microsoft Office skills required; CRM experience (Salesforce preferred) a plus