Director, Innovation & Training Center

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Position Summary:

The Director, Innovation & Training Center is responsible for the strategic leadership and execution of the Innovation & Training Center, serving as a commercial enablement hub for external customers and internal Sales teams. This role owns the design and delivery of sales-focused innovation and product training experiences that strengthen customer confidence, accelerate sales effectiveness, and differentiate the company in the marketplace.

With a strong background in Sales and Sales Training, this leader ensures the Innovation Center directly supports go-to-market strategy, pipeline growth, and sales readiness. The Director partners cross-functionally with Business Units, Innovation, Sustainability, Marketing, Sales, Talent Management and R&D to deliver high-impact, customer-facing experiences. This role also provides leadership for Center operations and the Media Content Manager.

How You’ll Perform the Role

Sales-Focused Innovation & Training Leadership

• Lead and facilitate sales-driven innovation workshops, customer engagements, and product training in partnership with Innovation Directors, Category Managment and Product Management.
• Translate product innovation and technical features into compelling sales narratives.
• Partner with Sales Leadership and Commercial Excellence on sales strategy alignment.
• Establish standards for facilitation quality and commercial impact.

Innovation & Training Center Operations

• Own the operating model for the Innovation & Training Center.
• Oversee room setups, product displays, AV capabilities, and experiential elements.
• Develop scalable workflows and best practices.

Customer Engagement & Commercial Collaboration

• Serve as the primary commercial liaison for customer visits.
• Partner cross-functionally to ensure market-relevant content.
• Align programming with VOC insights and commercial priorities.

Team & Capability Leadership

• Lead and develop the Media Content Manager.
• Oversee development of sales training materials and demonstrations.
• Build team capability around sales facilitation and storytelling.

Governance, Scheduling & Resource Management

• Own the master schedule across customer visits and training.
• Establish governance and readiness processes.
• Manage budgets, vendors, and Center investments.

What We Need From You

• Bachelor’s degree in business, Operations, Marketing, Engineering, or related field.
• 8–12+ years in sales, sales training, sales enablement, innovation, customer engagement, or product development (packaging experience preferred).

• Skilled facilitator with strong customer-facing presence.
• Strong executive presence and customer credibility.
• Ability to translate technical concepts into value-based sales messaging.
• Proven cross-functional leadership.
• Deep understanding of foodservice packaging and sustainability trends a plus.
• Exceptional organizational, communication, and leadership abilities.

Core Competencies

• Customer & stakeholder engagement
• Innovation & facilitation skills
• Strategic planning & execution
• Presentation & communication skills
• Sales enablement & commercial effectiveness
• Cross-functional leadership
• Operational excellence

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What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact

myHRservices@novolex.com

Formerly Pactiv Evergreen