Digital Operations Manager

Date Posted: 03/16/2026

Hiring Organization: Rose International

Position Number: 498420

Industry: Consumer Goods

Job Title: Digital Operations Manager

Job Location: Columbus, OH, USA, 43230

Work Model: Hybrid

Work Model Details: In Office 3 days/week (Tue-Thurs)

Shift: Standard Work Hours.

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 6

Min Hourly Rate ($): 40.00

Max Hourly Rate ($): 48.00

Must Have Skills/Attributes: Change Management, Marketing, Project Management

Experience Desired: Retail or eCommerce exp. with/in: Operations, Digital Product Teams, Project Mgmt or Marketing (5-7 yrs); MS Office (Excel, Outlook, PowerPoint) proficiency (5-7 yrs); Digital ecommerce Product experience (working with development teams) (5-7 yrs); Understanding Agile concepts (5-7 yrs); Strong documentation processes experience (5-7 yrs); Comfortable working with Executive Leaders (5-7 yrs)

Preferred Education: Bachelor’s Degree

**C2C is not available**

Job Description

***Only qualified Digital Operations Manager candidates located near Columbus, Ohio to be considered due to the position requiring an onsite presence. ***

Education:

• Bachelor’s degree preferred or equivalent work experience

Qualifications & Experience:

• 5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing

• Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles

• Collaboration focused individual with ability to create alignment and drive for resolution

• Ability to lead and influence people, that are not direct reports

• Ability to create, implement and communicate new processes

• Proven track record of managing people

• Strong project management and/or change management skillset, with the ability to manage initiatives from initial scope through implementation and assessment

• Ability to partner and communicate cross-functionally to build relationships with peers, direct reports and leadership teams

• Strong communication, follow-up, attention to detail and organization skills

• Software and computer proficiency (MS Office - Excel, Outlook, PowerPoint)

• Knowledge of how the Digital team works within the organization

• Understanding Agile concepts

• Strong documentation processes and previous program management experience

Role:

Responsible for supporting key functional initiatives that have cross-functional reach and impact. Specific to this role, supporting the Digital Redesign/Relaunch program embedded with the Digital team. Key oversight includes working cross-functionally and with leadership to continually improve operations, processes and collaboration with an omni-channel lens. Responsible for providing oversight and connection for the program on the following: planning and flighting work (including looking ahead for potential risk/opportunities); day-to-day activities; tracking to deliverables; timelines; and being the connective tissue between all cross-functional teams engaged in the program. The Manager acts as a liaison between Digital leadership and cross-functional teams and partners in all areas of the business.

Responsibilities:

• Manages Digital program priorities, capacity and team development

• Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams

• Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives

• Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs

• Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies

• Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams

• Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables

• Management of overall deliverables and expectations supporting the digital program

• Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track

• Owns business meeting agendas - prioritizing based on timelines and business need

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.
Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S.
Department of Homeland Security, U.S.
Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)