DevOps Engineer

Only W2 (No C2C, No 1099, No EAD)

Title : DevOps Engineer

Location: Charlotte North Carolina ( 4 days onsite 1 day remote) - Local Candidates only

Support IVR(Interactive Voice Response) applications/system.
Participation and troubleshoot in production outages of the applications.
Prepare for Daily deployments.
Support the implementation of new functionality, technology/infra upgrades.
Remediate Security Vulnerabilities.
Monitoring tools: Setting/Updating alerts
Script automation.
SQL/DB knowledge ORACLE, SQL SERVER, MONGO DB
Telecom experience Avaya, Genesis or similar
AI/ML experience.
Understand and apply different SDLC processes, particularly Agile and Scrum; participate fully in Scrum rituals.
Understand and apply applicable technology security and industry regulatory and legal compliance considerations.
Work on RCAs.
Problem tickets.
Provide an LOE on a project / feature level.
Contribute to technical requirements and technical design documents.
Collaborate with other team members to identify and solve technical problems.
Respond to customer inquiries around the behavior of the developed software.
Develop and maintain technical documentation.