Desktop Support Specialist

Oklahoma State University Medical Center

Tulsa, Oklahoma

JOB DETAILS
LOCATION
Tulsa, Oklahoma
POSTED
Today
Job Description

This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.

Qualifications

Education:
  • High school or GED (required)
  • Vocational / Technical (preferred)

Experience: 1-3 years of healthcare experience (preferred)

About the Company

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Oklahoma State University Medical Center