Desktop Support
The Computer Merchant, LTD.
Manchester, NH
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JOB DETAILS
SALARY
$29–$36 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Apple, Apple iMac, Broadband, Communication Skills, CompTIA A+, Customer Relations, Customer Support/Service, Dell Computers, Desktop Administration, Desktop PC, Email Management/Administration, Employee Assistance Plan, Federal Laws and Regulations, Laptop PC, Mac Operating System, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Administration/Management, Printers, Problem Solving Skills, Regulations, Request for Information (RFI), Small Business, Software Administration, Software Installation, State Laws and Regulations, Team Player, Technical Support, Willing to Travel
LOCATION
Manchester, NH
POSTED
9 days ago
JOB LOCATION: Manchester, NH
WAGE RANGE*: $29-$36
JOB NUMBER: 26-00509
REQUIRED EXPERIENCE:
Required Skills & Experience
- 1-2 years of related desktop and/or deskside support experience
- Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
- Excellent customer service skills
- Superior problem solving skills and initiative
- Dell, Client, Apple or A+ Certification complete or in progress
- Windows 11 and Apple MacOS experience
JOB DESCRIPTION
Our client is looking for a Desktop Support Technician for a 6-month contract based in either Merrimack NH or Portland Maine with travel to those offices and supporting Bangor Maine and Burlington VT occasionally. This is a 10-20 hour a week role with flexibility in how hours are worked on-site.
Our client is a multibillion-dollar company that provides broadband services, technology, and services for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of offices and team members in a collaborative and productive workplace environment.
What You Will Be Doing
- Setting up new laptops, installing software and Windows updates, configure windows for specific user and verify compliance.
- Interface directly with users to schedule the installation, perform in person, or remote install which includes data copy, email setup, add printers, customize windows to users request and test.
- Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discrection
About the Company
T
The Computer Merchant, LTD.
About TCM
If you would like to…
- Develop your skills
- Improve your earnings potential
- Gain greater control over your career
The Computer Merchant, Ltd. (TCM) has provided Information Technology Solutions and enterprise staffing services to Fortune 1000, mid to small sized corporations, as well as Federal, state, and local governments for over 30 years.
At The Computer Merchant (TCM), we are committed to your professional and financial success. We'll evaluate your background, experience and qualifications, and then recommend contract jobs that are the best match for your goals.
Fast Facts & Recognition:
- 41 year track record of success deploying over 63,000 consultants and core employees in critical positions for Fortune 1000 companies
- Access to over 11 million unique consultants nationwide
- Centralized and dedicated client delivery team
- Supplier Diversity Certification as a Veteran Business Enterprise
COMPANY SIZE
1,500 to 1,999 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1980
WEBSITE
http://itstaffing.com/