Desktop Support / Deployment Technician

Northwest Software, Inc

PORTLAND, OR

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Customer Support/Service, Desktop Administration, Desktop PC, Detail Oriented, Laptop PC, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows System Administration, Software Installation, System Center Configuration Manager (SCCM)
LOCATION
PORTLAND, OR
POSTED
13 days ago

Desktop Support / Deployment Technician
Long-term, Portland, OR., 
Onsite job.

SUMMARY

A complete laptop asset refresh will be carried out, with new Windows laptops and desktops provisioned and deployed through Microsoft Autopilot.

- Install software using SCCM
- Document actions in ServiceNow tickets
- Update inventory of computers
- Communicate with customers and colleagues through chat, phone, tickets and in-person
- Adhere to County policies and procedures

Required Skills and Abilities: - Ability to follow procedures
- Attention to detail
- Customer service focused
- Knowledge of Windows devices, troubleshooting and support

About the Company

N

Northwest Software, Inc

 Adisys Corporation

Adisys is a software development and consulting services organization. Since 2009, Adisys has grown into a trusted advisor role for our customers and partners. In more than half a decade, Adisys has acquired significant YOY growth and has earned significant customer credibility.

Our focus, here at Adisys, is to build upon this strong foundation through ongoing innovation in our integrated software platforms, by delivering compelling value to our customers, by responding effectively to customer and partner needs, and by continuing to emphasize the importance of product excellence, business efficiency, and accountability.

With extensive experience across numerous industries and business functions, and broad research on the most successful companies, Adisys is well suited to help clients become cost effective and efficient organizations.

Adisys is also stepping into software plus services, a vision that reflects our belief that what is most powerful for end-users is a computing or communication device running sophisticated software that interacts with cloud-based resources. We develop hybrid CRM based solutions that can be hosted On-premise and in the Cloud platform in a monthly subscription model.

Adisys is dedicated to providing customers with numerous services including Technology Consulting, Managed Services, Software Development, Outsourcing, Global Delivery, Customer Relationship Management (CRM), ERP, Cloud Services Planning and Development, Infrastructure Solutions including planning and design, system deployment and implementation, as well as Support & Operations management.

Quick Fact Sheet

  • Established in 2009
  • A certified Women owned and Minority Business Enterprise (MWBE)
  • Established Offshore R&D center in Trivandrum, India
  • A Dynamics CRM preferred partner for various Fortune 500 companies
  • Microsoft Silver Partner

Visit us for more jobs: https://adisys.hrhub360.com/Careers/Jobs

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
https://adisys.com/