Desktop Deployment Technician

GDC IT Solutions is currently seeking a Desktop Deployment Technician in the Middletown, PA area.

Position Overview:

The Desktop Deployment Technician will provide desktop support and excellent customer service to end users in enterprise-level organizations. 

• Provides technical customer service support via in-person, phone, and email
• Troubleshoots and provides laptop upgrade support to end users 
• Supports both technical and non-technical end users
• Escalates advanced issues to the appropriate team members

• Associate's Degree or 1 year of relevant experience
• Knowledge of Microsoft Suite of software products
• ITIL Knowledge
• Knowledge of and ability to troubleshoot hardware and software systems
• Ability to communicate and work with others effectively
• Working knowledge of PC hardware configurations and troubleshooting

• Imaging experience with SCCM

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation

• Career Growth Opportunities

• Employee-Centric Environment

• Comprehensive Benefits Package

• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

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