Dental Front Office Coordinator

Changing Smiles. Changing Lives.

Join our team as a Patient Care Coordinator! In this role, you’ll be central to how patients experience us from day one, guiding them through implant, full-arch, and denture care with warmth and clarity.

We're looking for someone warm, reliable, and genuinely good with people. You're the kind of person who makes others feel at ease, stays composed when things get busy, and takes pride in doing things right. As one of our founding team members, you'll help set the tone for a practice being built from the ground up.

Key Responsibilities

• Welcome every patient and make sure they feel comfortable and confident throughout their visit.
• Manage check-in, check-out, and scheduling in a high-volume environment.
• Verify insurance benefits, answer coverage questions, and walk patients through their costs clearly and honestly.
• Maintain accurate records and handle all patient information in accordance with HIPAA.
• Work confidently in dental software and electronic health records systems.
• Contact and follow up with leads in a timely, professional manner to help convert interest into scheduled appointments.
• Handle phones, patient communications, inventory, and treatment coordination with professionalism.
• Step in and support other team members where needed to keep the office running smoothly.
• Show up as a team player who genuinely cares about patients and colleagues alike.
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Qualifications

• Prior experience in a dental or healthcare front office is preferred; Open Dental experience is a plus.
• Solid understanding of HIPAA and patient privacy requirements.
• Clear, confident communicator; bilingual candidates are strongly encouraged to apply.
• Calm under pressure with good problem-solving instincts.
• Dependable, positive, and motivated by helping people.

If this sounds like you, we'd love to hear from you.