Delivery Ops - Mail/Finishing Level 1

Delivery Ops - Mail/Finishing Level 1
Dallas, TX - Onsite
11 months

Essential Functions

• Receive, sort, and process incoming mail, documents, packages, and supplies.

• Notify recipients and distribute mail through scheduled delivery runs.

• Pick up and deliver mail throughout the facility on scheduled routes.

• Record and process accountable mail while maintaining accurate logs.

• Track, trace, and resolve delivery issues with USPS and courier services.

• Prepare mail and packages for shipment through postal and express services.

• Perform quality checks on outgoing mail and validate internal addresses.

• Use barcode lookup systems for mail processing and tracking.

• Utilize common mail services including fax, postal, and air express systems.

• Complete shipping forms and process shipments electronically in shipping systems.

• Perform document finishing work such as folding, inserting, and preparing materials for mailing.

• Open, scan, and electronically distribute incoming mail.

• Assemble, package, ship, and track fulfillment and kitted materials.

• Follow mailroom security procedures and tracking protocols.

• Scan or barcode incoming mail and packages for tracking purposes.

• Log, transmit, receive, and distribute faxes in a timely manner.

• Process shipping and receiving using automated tracking systems.

• Monitor, order, and replenish mailroom and shipping supplies.

• Send and receive email communications related to mail and shipment activities.

• Arrange alternative courier services to meet customer delivery requirements.

• Operate, clean, and maintain mailroom and shipping equipment.

• Contact service providers when equipment maintenance or repair is required.

• Determine proper packaging standards for outgoing materials.

• Perform driving duties when required.
  
  Required Skills

• Ability to lift and move up to 50 pounds.

• Ability to read, write, and follow instructions in English.

• Basic PC and Internet skills, including:

  • Opening applications

  • Creating and managing folders

  • Finding, renaming, deleting, and recovering files

  • Sending and managing emails with attachments

  • Basic internet navigation and web searches

• Basic knowledge of Microsoft Word (create, edit, print, and save documents).

• Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).

• Strong customer service and communication skills.

• Ability to manage multiple tasks simultaneously.

• Ability to work independently with minimal supervision.

• Basic data entry skills.

Education

• Minimum: High School Diploma or equivalent.

Education Verification

• Education verification required.