Debt Collector
FCO
(remote)
· HS diploma
· Pass background check
· Ability to analyze previous work history on accounts
· Meet production goals
· Excellent attendance
· Prior experience as a customer service representative or dealing with the public
· Must be professional
Responsibilities
Skip Trace and locate consumers.
Negotiate settlements and payment agreements.
Review documentation for accuracy.
Explain charges to consumers.
Investigate disputes.
Follow company policy and all state and federal collection laws.
Must be customer service friendly.
Must be professional with co-workers and management.
Qualifications
Fair Collections and Outsourcing, Inc. (FCO) is the country’s leading rental housing collections firm. Headquartered in Laurel, MD with operations in Makati, Philippines, FCO has served the rental housing industry for more than 40 years. Using a best-in-class multi-channel contact program and national legal strategy, FCO collects both consumer and commercial debts for rental housing providers and small business operators across the United States.
Salary ranges from $37,000 to $77,000 (depending on experience) with the ability to earn commission.
Full time job and 40 hours a week Mon-Fri.
Earn commission above 100% of your goal.
Must have 1+ year of collection experience and be willing to learn and follow management instructions. Must be detail oriented and have strong verbal and written communication skills. Applicants will go through 2 weeks training, and ongoing training throughout their employment.