Data Quality Analyst
Central Point Partners
Columbus, OH
Job Summary
The Data Quality Analyst is responsible for ensuring the integrity, accuracy, and compliance of data across the Company’s customer base. This is a client-facing role that partners directly with customers and data providers to maintain high data quality standards, conduct data audits, and resolve complex data issues. The Data Quality Analyst serves as a trusted advisor to customers while collaborating closely with internal teams to continuously improve data processes and reporting.
Key Responsibilities
Serve as the primary point of contact for customers regarding data quality issues, providing proactive communication and expert guidance
Conduct on-site and remote data audits to evaluate data accuracy, completeness, and compliance with established standards
Monitor and validate incoming data files to ensure timely processing and adherence to quality specifications
Research and investigate complex data discrepancies, perform root cause analysis, and implement corrective actions
Educate customers on data submission best practices, reporting requirements, and data quality standards
Develop, maintain, and update documentation related to data quality processes, procedures, and standards
Collaborate with sales, implementation, and technical teams to ensure a seamless customer data experience
Support statistical reporting initiatives and provide analytical insights to internal and external stakeholders
Design and execute testing protocols for new data integrations, system enhancements, and updates
Identify opportunities for process improvement and automation to enhance data quality and operational efficiency
Perform additional duties as assigned
Required Qualifications
High school diploma or equivalent required
3+ years of experience in data quality, data operations, or a related analytical role
Strong proficiency in Microsoft Excel, Word, and Outlook
Proven ability to manage client relationships and communicate technical concepts to non-technical audiences
Exceptional attention to detail with strong analytical and problem-solving skills
Strong organizational skills with the ability to manage multiple priorities and deadlines
Self-motivated with the ability to work independently and collaboratively in a team environment
Professional demeanor with strong interpersonal and customer-facing communication skills
Willingness and ability to travel for on-site data audits as required
Experience with, or willingness to learn, AI tools and emerging technologies
Preferred Qualifications
Bachelor’s degree in Data Analytics, Information Systems, Finance, Business Administration, or a related field
Prior experience in banking, finance, or financial services data operations
Experience conducting data audits or quality assurance reviews
Knowledge of data governance principles and regulatory compliance requirements
Familiarity with SQL or database query tools
Experience with data visualization or business intelligence tools
Remote Work Requirements
Reliable, high-speed internet connection
Experience using teleconferencing tools
Access to a quiet, dedicated workspace
Access to a smartphone or mobile device
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