CX Marketing Specialist
Judge Group
Eagan, MN
Salary: $40.00 USD Hourly - $45.00 USD Hourly
Description:
CX Marketing Specialist
Onsite 2 days per week (Tuesdays and Wednesdays)
The Impact You Will Have
This position supports the design, development, and execution of member engagement communications for a large healthcare organization. You will apply your marketing, communication, and project management skills to build and deliver engagement programs that communicate the right message at the right time through effective channels, including digital platforms.
This is a highly visible role that works cross‑functionally with Customer Experience (CX), Sales, Product, and Marketing teams to create open enrollment materials and enhance member engagement, helping individuals make informed health and benefits decisions.
Your Responsibilities
Project Management & Trafficking
- Manage intake, routing, and distribution of marketing materials (print, digital, email, etc.) across creative, legal, and internal teams.
- Track timelines, deadlines, approvals, and project milestones to ensure timely execution.
- Deliver final, approved materials through designated channels.
Stakeholder Coordination & Reviews
- Serve as the main point of contact for stakeholders regarding content needs, brand guidelines, and project requirements.
- Collaborate with legal teams to incorporate required disclosures and standardized language.
- Schedule and facilitate content reviews, feedback sessions, and status meetings.
Quality Assurance
- Integrate feedback from CX, brand partners, and legal reviewers.
- Review materials for accuracy, consistency, and brand compliance before final release.
Required Skills and Experience
- 2+ years in customer experience planning, marketing, or communications.
- Strong organizational, communication, and stakeholder‑management capabilities.
- Ability to prioritize tasks, think creatively, and problem‑solve under tight deadlines.
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Contact: kswaroop@judge.com
About the Company
Judge Group
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.