Customer Support Representative - Work from Home

Join our team as a Customer Support Representative - Work from Home in Glendale, AZ!

• Provide exceptional assistance to customers via phone, email, and chat regarding tax software and services.
• Troubleshoot technical issues, guide users through product features, and resolve inquiries efficiently.
• Maintain a positive attitude and deliver excellent customer service to ensure satisfaction.
• Document interactions accurately and follow up to ensure issues are resolved.
• Stay informed about product updates and policies to assist customers effectively.

Skills Needed: Strong communication, problem-solving, and active listening skills; ability to work independently in a remote environment.

Benefits: Competitive pay, flexible schedule, remote work opportunity, health benefits, and ongoing training.