Customer Support 2.0

Key Responsibilities:

• Handle inbound and outbound customer service calls on behalf of various clients
  

• Provide accurate, courteous, and efficient service
  

• Enter customer information into internal systems with attention to detail
  

• Follow up with customers when necessary
  

• Maintain performance standards and qualify for growth opportunities
  

Requirements

• High school diploma or equivalent
  

• Strong communication and interpersonal skills
  

• Reliable internet and a quiet workspace
  

• Basic computer proficiency (Microsoft Office, typing, etc.)
  

• Flexibility to set your own hours, including evenings and weekends
  

Technical Requirements (Required Before Starting Work):

• Windows 11 operating system
  

• 16 GB RAM (required for top clients)
  

• Desktop or laptop (no Chromebooks or Macs)
  

• Dual monitors (not needed at the time of application submission)
  

• USB noise-canceling headset
  

• Hardwired internet connection
  

Benefits