Customer Support 1

Faithful Financial Co, LLC

Fort Lauderdale, FL(remote)

JOB DETAILS
LOCATION
Fort Lauderdale, FL
POSTED
21 days ago
Are you looking for a flexible, work-from-home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you! 

Responsibilities
:
Handle inbound and outbound calls to support customers of various clients
Provide excellent customer service, addressing questions and concerns
Accurately enter information into our database
Follow up with customers as needed to ensure satisfaction
Meet and exceed performance metrics to qualify for advancement
opportunities

  • Independent Contractor (1099)

  • Remote client servicing

  • Required virtual certification (10 days–6 weeks depending on program)

  • Performance-based continuation

Flexible scheduling after certification (within program guidelines)

Requirements

High school diploma or equivalent 
Strong verbal communication skills 
Reliable internet connection and a quiet workspace 
Basic computer skills (Microsoft Office proficiency) 
Ability to work flexible hours, including evenings and weekends (set your  own schedule)

Technology Requirements (MANDATORY to begin work):
Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)

Benefits

Fully remote position – work from anywhere
Starting pay of $12–$15/hour
Flexible self-scheduling
Advancement opportunities based on performance
Supportive team environment


About the Company

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Faithful Financial Co, LLC