Customer Success Specialist
Jobot
Bloomingdale, IL
Apply
JOB DETAILS
SALARY
$65,000–$80,000 Per Year
LOCATION
Bloomingdale, IL
POSTED
1 day ago
This Jobot Job is hosted by: Marcus Curiel
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $65,000 - $80,000 per year
A bit about us:
We are a single-source supplier of stock and custom packaging as well as packaging machinery and automation solutions. Our strategic and comprehensive approach gives you peace of mind knowing that we don’t just sell you a box; we provide consultation every step of the way for cost savings and enhanced productivity.
We are growing and looking for a Customer Success Specialist to join the team!
Why join us?
- Strong company culture.
- Competitive compensation package – base + bonus.
- Comprehensive employer-paid benefits package.
- Professional development and growth opportunities.
Job Details
Customer Success Specialist
This is not a call-center role. We’re looking for a detail-driven, customer-obsessed Customer Success Specialist who delivers white-glove service, owns the order lifecycle end-to-end, and builds lasting customer relationships through proactive communication and flawless execution.
You’ll be the trusted point of contact for customers—managing orders, coordinating with Sales and vendors, resolving issues quickly, and ensuring every interaction exceeds expectations. If you thrive in a fast-paced environment, take pride in accuracy, and enjoy being the go-to partner customers rely on, this role is for you.
Responsibilites:
- Process and manage customer orders with precision, providing proactive status updates
- Partner closely with Sales to support accounts and resolve inquiries quickly
- Enter and confirm sales and purchase orders; track vendor POs and delivery timelines
- Own assigned house accounts, delivering responsive, white-glove service
- Monitor service performance, resolve issues proactively, and drive customer satisfaction
What You Bring
- Experience in customer service, order management, or account support
- Strong communication skills and attention to detail
- Ability to juggle multiple priorities without sacrificing accuracy
- ERP experience (Acumatica a plus)
- Professional, proactive, solutions-oriented mindset
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
Ready to find a good job? Create your profile today at Jobot.com 🤖
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com