Customer Solutions Representative

You love tech, but you love people more. You’re the "tech whisperer" who can explain a fiber-optic connection to your grandma without anyone getting a headache. If that’s you, Atlantis Promotions, in partnership with Verizon, may have a job for you!

We are currently looking for a Customer Solutions Representative to help White Plains residents find their perfect Verizon fit. Being a Customer Solutions Representative is about more than just problem solving; it’s also about consulting with customers to provide solutions that actually improve their lives. Since we value the expertise you bring to the table, this is a performance-driven role that rewards quality consultations and successful solution-finding.

Every Customer Solutions Representative will be tasked to:

• Consult with customers face-to-face to analyze and upgrade their tech setups.
• Act as the primary Verizon expert, answering complex questions with warmth.
• Facilitate sales by focusing on the "human benefit" of Verizon technology.
• Compete to provide the most comprehensive "Total Solution" packages.
• Build lasting relationships to become the customer's personal tech advisor.
• Stay ahead of the curve on Verizon’s latest releases and industry news.
• Meet daily outreach goals while prioritizing genuine customer needs.
• Collaborate with the care team to ensure perfect solution implementation.

You qualify for the Customer Solutions Representative role if you have:

• Excellent active listening skills to identify what the customer truly needs.
• A competitive drive to be the highest-rated consultant on the team.
• Warm, approachable personality that makes customers feel comfortable.
• Strong problem-solving abilities focused on creating win-win outcomes.
• Professional and friendly demeanor during high-pressure sales events.
• Proven experience in roles requiring high-level communication and connection.
• A genuine passion for technology and its power to connect people.

What’s Next?

We’re excited to learn more about you and the energy you bring to the table! Hit Apply and join our Customer Solutions Representative team.