Customer Service Specialist II
System One
Albany, NY
JOB DETAILS
SALARY
$39,520–$39,520 Per Hour
SKILLS
Billing, Communication Skills, Customer Relations, Customer Support/Service, Health Department, Management of Information Systems/Technology (MIS), Medicaid, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Presentation/Verbal Skills, Telephone Skills, Time Management
LOCATION
Albany, NY
POSTED
1 day ago
Customer Service Specialist II
Albany, New York
18hr pay
CUSTOMER SERVICE SPECIALIST II
Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
WHAT YOU’LL NEED TO SUCCEED:
Required Experience: 2+ years of customer service experience
Required Technical Skills:
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Required Skills and Abilities:
Strong telephone and verbal communication skills
Customer focus and adaptability to different personality types
Ability to multi-task and manage time effectively
#LI-KA1
#DI-KS1
#M1
Ref: #851-Rockville-S1
About the Company
S
System One
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.
COMPANY SIZE
2,500 to 4,999 employeesINDUSTRY
Staffing/Employment Agencies
WEBSITE
https://systemone.com