Customer Service Specialist - CSC

Job Title: Customer Service Specialist - CSC
Location: Temple, TX

Duration: Minimum 6 Months+ contract

Schedule: Wednesday - Sunday 2 PM - 10.30 PM

Pay Rate: $18/hr. on W2

Essential Functions:

· Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.

· Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.

· Assists with the workflow and assignments for patient transporters.

· Leads or participates in projects in support of the department.

· Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.

· Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.

· Performs all position appropriate duties as required in a competent, professional and courteous manner.