Customer Service Sales Representative

We are seeking a trustworthy and professional Store Associate to assist with daily operations at two gold, silver, bullion, and jewelry store locations. The ideal candidate will provide excellent customer service, handle high-value merchandise responsibly, and maintain a secure and organized environment.

Pay:

• $17–$20 per hour, based on experience

• Pay reflects travel between locations, including Chantilly

Work Schedule:

• Monday – Friday: 10:00 AM – 6:00 PM

• Saturday: 10:00 AM – 3:00 PM

• Sunday: Closed

• Must be able to work at both store locations

Key Responsibilities:

• Assist customers with buying and selling gold, silver, bullion, and jewelry

• Provide accurate information on products, pricing, and market trends (training provided)

• Handle cash, card, and high-value transactions with accuracy and integrity

• Inspect, weigh, and verify precious metals and jewelry items

• Maintain clean, organized, and secure display cases

• Monitor inventory and report discrepancies

• Follow strict security procedures when handling valuable merchandise

• Travel between both store locations, including Chantilly

• Open and close stores following security protocols

Requirements:

• High school diploma or equivalent

• Previous retail, jewelry, pawn, or precious metals experience preferred

• Strong honesty, reliability, and attention to detail

• Comfortable working with high-value items and transactions

• Reliable transportation (required for commuting between locations)

• Strong math and cash-handling skills

• Excellent customer service and communication skills

• Ability to pass a background check

Preferred Skills:

• Knowledge of gold, silver, coins, or jewelry

• Sales experience in high-value retail

• Experience with POS systems or testing equipment

Physical Requirements:

• Ability to lift up to 25–40 lbs

• Attention to detail for inspecting jewelry and coins