Who We Are
We are committed to helping working families secure reliable benefit programs that enhance long-term financial stability. Through partnerships with established unions, associations, and member-based organizations, we ensure individuals receive dependable guidance and personalized support. Our focus is simple: provide clear information, authentic service, and consistent care in every interaction.
About the Role
This opportunity is designed as a meaningful, long-term career path—not temporary employment. You’ll connect with members who have already requested information about their available benefits. Your role is to educate, answer questions, and guide them through a professional and supportive consultation experience, ensuring they feel informed and confident in their decisions.
Key Responsibilities
Conduct virtual consultations via phone or video platforms
Present benefit options in a clear, professional, and approachable manner
Perform follow-ups, policy reviews, and ongoing member support
Maintain accurate digital documentation while meeting compliance standards
Build strong, trust-based relationships with the families you serve
What We Offer
- A structured advancement track with leadership opportunities
Fully remote position with flexible scheduling
Comprehensive onboarding, mentorship, and ongoing professional development
Recognition programs, incentive rewards, and optional travel opportunities
Who Thrives in This Role
Clear and confident communicators
Comfortable using digital tools such as Zoom and online systems
Motivated, coachable individuals focused on long-term growth
Self-directed professionals who excel in a remote work environment
High school diploma or equivalent required (post-secondary education is an asset)
Legally authorized to work in Canada or the United States