Customer Service Representative (Work From Home)

Spade Recruiting

New York City, NY(remote)

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JOB DETAILS
SALARY
$50,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Compensation and Benefits, Customer Relations, Customer Support/Service, Documentation, Interpersonal Skills, Leadership, Organizational Skills, Record Keeping, Retail, Team Player, Virtual Hosting, Work From Home
LOCATION
New York City, NY
POSTED
2 days ago

Position Overview

We’re looking for driven, relationship-focused professionals who want more than just a job — they want a career path. This opportunity allows you to work with union members and their households, providing guidance on benefit programs that promote long-term financial stability.

This is a fully remote role where all client interactions are conducted virtually, giving you flexibility while helping you sharpen your communication, presentation, and leadership skills within a structured support system.

 Responsibilities

  • Engage with members through both inbound and outbound calls

  • Coordinate and host virtual consultations to review available coverage options

  • Present benefit programs in a clear, confident, and easy-to-understand manner

  • Assist members through streamlined enrollment and documentation processes

  • Maintain accurate digital records and client notes

  • Conduct professional follow-ups to ensure satisfaction and clarity

  • Take part in continuous skills training and leadership development sessions

 What You Can Expect

  • Consistent weekly earnings plus performance-based bonuses

  • 100% remote flexibility with adaptable scheduling

  • Step-by-step onboarding and individualized mentorship

  • Defined advancement tracks into leadership roles

  • Comprehensive health benefits after probation

  • Long-term residual income potential for eligible team members

  • A supportive, team-oriented culture built on integrity and shared achievement

 Ideal Candidate Profile

  • Confident communicator with strong people skills

  • Highly organized and self-disciplined

  • Comfortable navigating Zoom, email, and basic CRM/data-entry systems

  • High school diploma required (post-secondary education considered an asset)

  • Background in customer service, hospitality, or retail is advantageous but not mandatory

About the Company

S

Spade Recruiting

INDUSTRY
Telecommunications Services