Customer Service Representative (Work From Home)

About the Opportunity

We’re seeking motivated individuals who are ready to build something long-term — not just fill a role. In this position, you’ll connect with union members and their families, helping them understand and access benefit programs designed to support their financial well-being.

This is a fully remote position, allowing you to work from anywhere while developing valuable skills in communication, client management, and leadership within a structured and supportive environment.

Key Responsibilities

• Connect with members through a mix of inbound and outbound communication
• Schedule and lead virtual meetings to review benefit options
• Deliver clear, engaging presentations tailored to each client’s needs
• Guide members through a simple enrollment and documentation process
• Keep detailed and accurate client records using digital systems
• Follow up professionally to ensure a smooth and positive experience
• Participate in ongoing training and development programs

What We Offer

• Reliable weekly income with additional performance incentives
• Fully remote work with flexible scheduling options
• Hands-on training and one-on-one mentorship from day one
• Clear opportunities for advancement into leadership roles
• Health benefits available after qualification period
• Residual income opportunities for long-term growth
• A collaborative, team-driven environment focused on success and support

Who We’re Looking For

• Strong communicator who enjoys working with people
• Self-motivated, organized, and dependable
• Comfortable using tools like Zoom, email, and basic computer systems
• High school diploma required (additional education is a plus)
• Experience in customer-facing roles is helpful but not required