Customer Service Representative

Premier Marketing Solutions was founded to help brands like AT&T grow by connecting them directly with customers.
As a Customer Service Representative , you’ll turn everyday interactions into career-building wins through hands-on experience and clear performance pathways that help deliver real value to the customers you serve.

The Customer Service Representative is a performance-driven position where service excellence and communication skills directly influence success.
In this role, you must interact with customers daily — helping them understand product options and ensuring seamless enrollment to AT&T Fiber solutions.
This is a great opportunity for someone who enjoys building rapport and is passionate about being a trusted resource in a growing Texas community.

Customer Service Representative Must-Dos

• Assist residential customers with Fiber-related inquiries.

• Guide customers through plan selection and enrollment.

• Explain pricing and promotions clearly.

• Resolve service concerns efficiently.

• Maintain accurate customer records.

• Support Customer Service Representative team goals through quality interactions.

• Conduct follow-ups to ensure satisfaction.

• Represent the company with professionalism and positivity.

Customer Service Representative Must-Haves

• Excellent communication and rapport-building skills.

• Customer service or retail background preferred.

• Strong problem-solving abilities.

• Calm and professional under pressure.

• Comfortable working toward measurable targets.

• Organized and detail-oriented.

• Adaptable in fast-paced environments.

• Flexible availability.