Customer Service Representative - Valley Park, MO

Americas Parking Remarking "APR" provides Traffic Control and Pavement Markings services throughout Missouri. We take pride in the quality of our work, value the safety of our employees, and work with integrity as a team. Due to a recent growth APR is seeking motivated and reliable individuals to join our team. As a Customer Service Representative, you will be responsible for generating sales by engaging with customers via phone, email, and online communications channels. The Customer Service Representative role focuses on understanding customer needs, promoting products or services, closing sales, and maintaining strong customer relationships without field visits. This position will be located in office in Valley Park, MO.

Responsibilities

• Contact potential and existing customers to promote products or services
• Respond to inbound sales inquiries and follow up on leads
• Understand customer needs and recommend appropriate solutions
• Prepare and deliver sales quotations and proposals
• Close sales and meet or exceed sales targets
• Maintain accurate customer records in CRM systems
• Coordinate with marketing, logistics, and customer service teams
• Handle customer objections and resolve issues professionally
• Upsell and cross-sell products when appropriate
• Track sales activities and prepare regular reports

Qualifications

• High school diploma/equivalent
• Proven experience in inside sales, tele-sales, or customer service
• Experience in B2B or B2C sales, a plus
• Pavement marking/traffic control industry experience, a plus
• Basic computer skills and familiarity with CRM software

APR is an Equal Opportunity Employer