Customer Service Representative- Tulsa, OK
Georgia Tek Systems
Tulsa, OK
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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Computer Software, Customer Support/Service, Fax Machines, Help Desk, High School Diploma, Presentation/Verbal Skills, Problem Solving Skills, Telephone Skills, Telephone Technology, Training/Teaching, Writing Skills
LOCATION
Tulsa, OK
POSTED
30+ days ago
Position: Customer Service Representative
Location: Tulsa, OK
Duration: Contract
Rate: DOE
Essential Job Functions
- Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.Basic Qualifications
- High school diploma or G.E.D.
- Zero or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk softwareOther Qualifications
- Basic business and analytical problem solving skills
- Basic communication skills
- Ability to follow oral and written directionsWork Environment
- Office environment- May require shift work
Location: Tulsa, OK
Duration: Contract
Rate: DOE
Essential Job Functions
- Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.Basic Qualifications
- High school diploma or G.E.D.
- Zero or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk softwareOther Qualifications
- Basic business and analytical problem solving skills
- Basic communication skills
- Ability to follow oral and written directionsWork Environment
- Office environment- May require shift work
About the Company
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