Customer Service Representative
Lancesoft
San Diego, CA
Pay range: $20.00 - 23.00/hr on w2 (all inclusive)
Job description:
Handle inbound and outbound calls providing accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered.
Qualification:
Strong communication, customer service, organizational and telephone skills required.
Must be:
- Self-motivated, able to work in a team environment, able to multi-task, detail oriented and able to maintain strict confidentiality guidelines.
- Requires basic computer skills and must have strong knowledge of business unit products, processes and systems.
- Must be able to wear a telephone headset and sit for extended periods.
- May be required to work non-traditional hours to meet customer needs.
- Upon entry into position, must become an associated person of *** Corporation, which requires fingerprinting and a full background check.
- Series 6 registration preferred within 6 months.
- Bilingual skills are preferred.
- Must be able to type 35 wpm.
- High school diploma or equivalent and 2-4 years of related work experience required.
About the Company
Lancesoft
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.