Customer Service Representative

Company Information:

Classic Parts of America has been in business over 40 years, offering the finest in reproduction/replacement parts for Chevy and GMC pickup trucks from 1934-2018, as well as First Generation Camaro parts and Second-Generation Nova/Chevelle Parts!!!

Job Description:

We are seeking a friendly and courteous Customer service agent to join our team. Customer service agents represent our company to customers by phone, text, chat and e-mail. We are offering full-time positions with the ability to earn overtime hours. Our phone hours are 9:00am -5:00pm Monday - Friday, and every other Saturday from 9:00am - Noon. Starting Pay is $15.00 per hour. 

Job Duties:

Customer service agents are required to take incoming calls, web-chats and answer e-mails from customers for:

• Placing orders
• Returns
• Order Status
• Part inquiries
• and more

Job Qualifications:

• Professional and pleasant attitude offering quality customer service.
• The ability to use a computer and learn our Order managing software.
• Proficiency with Microsoft word and excel.
• Excellent typing and 10-key skills.
• Ability to multitask in a fast-paced call center environment.
• Problem solving skills.
• Must have reliable transportation. 

Job Perks:

• Partial insurance premium paid by employer!
• Up to 1 hour allotted for lunch breaks!
• Optional Dental and vision insurances!
• 401k available after 1 year!
• 401 k matching!
• On-site breakroom, kitchen, and gym!
• Overtime available!
• Located in Riverside, just north of the Downtown area!