We’re looking for dependable, motivated individuals who enjoy helping others and want to build a long-term career in a fully remote environment. In this role, you’ll connect with people who have requested information about benefit programs and guide them through their available options in a clear, supportive, and professional manner. All interactions are conducted virtually, offering flexibility, convenience, and a strong work-life balance.
Key Responsibilities
Make and receive outbound and inbound calls to assist individuals with benefit-related inquiries
Schedule and conduct virtual appointments using Zoom or similar platforms
Explain coverage options clearly and in an easy-to-understand way
Accurately complete and submit digital applications
Maintain organized records of conversations, updates, and follow-ups
Collaborate with team members to meet performance and quality standards
Participate in ongoing training, coaching, and leadership development sessions
What We Offer
Weekly earnings with performance-based incentive opportunities
Fully remote work with flexible scheduling
Structured training with one-on-one mentorship
Clear advancement paths and leadership development opportunities
Access to health and wellness benefit options
Long-term career stability and growth potential
A positive, supportive, team-oriented culture
Ideal Candidate Profile
Strong verbal and written communication skills
Reliable, organized, and self-motivated
Comfortable using common computer tools such as Zoom, email, and spreadsheets
Previous customer service or client-facing experience is an asset, but not required