Customer Service Representative (Remote)

Spade Recruiting

Philadelphia, PA(remote)

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JOB DETAILS
SALARY
$50,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Communication Skills, Compensation and Benefits, Customer Support/Service, Documentation, Interpersonal Skills, Leadership, Maintain Compliance, Metrics, Organizational Skills, Presentation/Verbal Skills, Quality Metrics, Retail, Sales, Time Management, Training/Teaching, Underwriting
LOCATION
Philadelphia, PA
POSTED
26 days ago

This position focuses on assisting individuals who have requested information about available benefit programs. Daily responsibilities include handling inbound and outbound calls, scheduling and leading virtual appointments, delivering online presentations, completing required documentation, and engaging in ongoing skills and leadership development. Structured training and quality-focused systems are provided to support long-term performance and success.

What We Provide

  • Weekly advances with opportunities for performance-based bonuses

  • Clearly defined paths for long-term career growth and advancement

  • Fully remote, work-from-home role with flexible scheduling

  • Residual income opportunities

  • Health and wellness benefit options

  • Personalized one-on-one training and mentorship

  • Ongoing professional development and leadership support

Core Responsibilities

  • Communicate with individuals who have requested benefit information

  • Schedule and conduct virtual appointments via Zoom or similar platforms

  • Clearly and professionally present insurance products and benefit options

  • Accurately complete and submit digital applications

  • Track and report daily activity metrics

  • Participate in optional training and development sessions

  • Complete underwriting follow-ups to help finalize approvals

  • Maintain compliance and quality standards throughout all processes

Minimum Qualifications

  • Strong verbal communication and interpersonal skills

  • Effective time-management and organizational abilities

  • High school diploma or equivalent (post-secondary education is an asset, not required)

  • Previous customer service, sales, or retail experience is helpful but not required

About the Company

S

Spade Recruiting

INDUSTRY
Management Consulting Services