Customer Service Representative

Possess innate leadership qualities? Thrive in a competitive setting? Got a passion for developing salespeople? If your answer is ‘yes’ to all three, don’t miss this opportunity!

We are looking for an Customer Service Representative to help expand AT&T’s reach in the Pittsburgh market. For this role, we need someone willing to be a mentor, a strategist, and a closer who wants your career to go further. Your ability to inspire and train a team will be key in this performance-driven role - especially if you have what it takes to lead and guide a team to success. Seize this opportunity and begin your leadership journey!

Why Work Here

Our company was meant for individuals who don’t settle, don’t fold, and don’t wait around for permission to grow. If you’re driven by purpose, powered by resilience, and ready to back it up with action, Invictum is your kind of team. Below are a few reasons why you’ll love it here:

• Training That Builds Real Skills: Our hands-on mentorship prepares Entry Level Sales Managers for real-world challenges.

• Mentorship to Keep You Moving: You'll be paired with experienced leaders who provide direct feedback and personal support.

• Strong Support, No Micromanaging: You'll get the guidance you need while giving you the freedom to be yourself.

• Advancement Based on Results: We recognize and reward strong performance so you don't have to wait years to move up.

• A Team That Has Your Back: We're driven but not cutthroat, and we succeed by helping each other improve.

Work That's Impactful and Recognized: We celebrate wins together, and as you grow, the whole team grows with you.

Customer Service RepresentativeMain Objectives:

• Mentor, train, and guide a sales team to exceed targets.

• Drive team performance through exceptional sales techniques and a competitive environment.

• Conduct regular coaching sessions for feedback, goal setting, and celebrating successes.

• Lead new business development by engaging prospective AT&T business clients in-person.

• Develop and implement strategic sales plans to expand client base and market share for AT&T.

• Oversee the entire sales cycle, from lead generation to closing and customer satisfaction.

• Collaborate with fellow Entry Level Sales Managers and upper management to align goals and contribute to business growth.

Customer Service RepresentativeAttributes:

• Strong desire to lead, motivate, and develop a team.

• Exceptional communication and presentation skills.

• Highly organized and able to manage multiple projects.

• Problem-solver with a strategic mindset and adaptable.

• Resilient, with a "can-do" attitude and commitment to goals.

• Prior leadership or mentorship experience is a plus.

• Bachelor's degree in business, marketing, or related field preferred.

• Valid driver's license and reliable transportation required.