Customer Service Representative (Office and Administrative Support)

Title:

Customer Service Representative III

Duration:

12 months contract (with possible extension)

Location:

Sarasota, FL 34243 (Hybrid)

Pay Range:

$22 - $25 per hour on W2 (Without any benefits)

Shift:

08 AM – 05 PM (Mon – Fri)

Job Summary:
The Utility Service Temporary Support role provides administrative and operational assistance to the utility services team.
This position supports daily service operations through accurate data entry, scheduling, invoicing, and documentation.
The ideal candidate is detail-oriented, organized, and works well in a team-focused environment.

Key Responsibilities:
Create and process Bills of Lading (BOLs) accurately and in a timely manner
Invoice customers and ensure billing accuracy
Enter and maintain load schedules within the internal scheduling calendar
Enter requisitions (reqs) into SAP and other internal systems
Review documentation for accuracy, completeness, and compliance
Support team members with general administrative and service-related tasks
Maintain organized records and assist with operational coordination as needed

Qualifications:
High school diploma or equivalent required
SAP experience preferred but not required
Strong attention to detail and accuracy
Solid math skills with the ability to handle calculations and billing data
Ability to work collaboratively as a team player
Strong organizational and time-management skills
Basic computer proficiency and ability to learn internal systems