Customer Service Representative

Our office is quickly growing and we need someone who we can train to fit in our office puzzle!

The position offered is Part time to start but we would aim to eventually be full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.

Salary Range: $20000.00 - $30000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Parental Leave

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Paid Volunteer Days

Bonus Opportunities

Monthly Employee Appreciation Lunch

Retirement Plan

Life Insurance

Responsibilities

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Schedule appointments for sales staff to meet prospective customers.
• Provides on-going support to insurance clients as needed.

• Possess an upbeat, positive and enthusiastic attitude.
• Must be highly self-motivated.
• Strong communication skills, both oral and written.
• Driven and goal-oriented individual.