Customer Service Representative

Customer Service Representative

Do you enjoy being the person people rely on to keep things moving? We’re partnering with a well-established safety services organization in the Pasadena area seeking a Customer Service Representative who thrives on customer interaction and staying organized in a busy, team-driven environment.

This role is ideal for someone who takes pride in solving problems, supporting customers, and making sure details are handled correctly from start to finish.

Why You’ll Want This Role:

• Join a respected, long-standing organization with a strong team culture and employee loyalty

• Be the trusted point of contact customers depend on for timely, accurate support

• Work in a collaborative office where reliability and teamwork are valued

• Enjoy a stable, structured environment with consistent daily interaction

What You’ll Do as the Customer Service Representative:

• Answer and route incoming calls in a friendly, professional manner

• Assist customers with safety equipment orders, pricing, and order entry

• Maintain accurate digital and physical records and documentation

• Communicate proactively with customers to resolve order details

• Support day-to-day office and team operations

What We’re Looking For in the Customer Service Representative:

• Customer service or administrative support experience

• Strong communication and comfort with high call volume

• Excellent organization and multitasking skills

• Dependable, positive, team-oriented work style

• Basic computer skills and willingness to learn new systems