Customer Service Representative

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.

Salary Range: $32000.00 - $50000.00 per year

Annual Base Salary + Commission

Mon-Fri Schedule

Hands on Training

Responsibilities

• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Informs customers of promotions and new or upgraded products using prepared scripts.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Provides on-going support to insurance clients as needed.
• Provide customers with additional information about new products and services.
• Work independently and as part of a team.
• Assess and identify the wants and needs of your customer(s) over the phone.
• Handle customer renewals.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Create relationships from a cold start.
• Be a fantastic presenter.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.