Customer Service Representative - Entry Level - Remote

We are seeking a motivated Entry-Level Customer Service Representative - Work from Home in Cornelius, NC.

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
• Provide accurate information about products and services, resolving issues efficiently.
• Maintain detailed records of customer interactions and transactions.
• Assist in identifying customer needs and recommend appropriate solutions.
• Collaborate with team members to improve service quality and processes.

Skills needed: strong communication, problem-solving, multitasking, and tech-savviness.

Benefits include: flexible schedule, work from home environment, ongoing training, and growth opportunities.