Customer Service Representative - Entry-Level

New Catalyst Incorporated

Louisville, KY

JOB DETAILS
JOB TYPE
Full-time
LOCATION
Louisville, KY
POSTED
30+ days ago

We’re hiring Entry-Level Customer Service Representatives to support live events, fundraising campaigns, and community outreach programs. No prior experience is required—we provide paid training, hands-on mentorship, and real-world event experience to help you launch a career in customer service, event marketing, and nonprofit fundraising.


Key Responsibilities

  • Represent our company and partner nonprofits at live events, fundraising campaigns, and community programs

  • Provide friendly, professional customer service to attendees, donors, and supporters

  • Communicate mission, fundraising goals, and campaign messaging clearly and confidently

  • Answer questions and provide accurate information while representing organizations with integrity

  • Assist with event setup, breakdown, logistics, and on-site coordination

  • Build positive relationships with community members, supporters, and nonprofit partners

  • Maintain a high-energy, professional, and approachable presence at all events


Qualifications

  • 18+ and authorized to work in the U.S.

  • Outgoing, confident, and comfortable interacting with the public

  • Positive, coachable, and eager to learn

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

  • Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus but not required


What We Offer

  • Immediate hire opportunities with full-time hours

  • Paid training and professional development to grow your career

  • Competitive weekly pay plus performance-based bonuses

  • Clear advancement paths into leadership, event management, and account-level roles

  • Work with well-known nonprofits and charitable organizations

  • Supportive, high-energy, team-oriented environment


Start Your Career in Customer Service & Event Marketing Today!
Apply now to join a dynamic team, gain hands-on experience in events and nonprofit fundraising, and make a real difference in your community.

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About the Company

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New Catalyst Incorporated