Customer Service Representative / Dispatch

Tex-Mix Concrete Liberty Hill, TX (Vista 29 Development)

Tex-Mix Concrete is a family-owned and operated company that has been competitive in the ready-mix industry for over 25 years. We proudly supply ready-mix concrete for residential, commercial, industrial, and government projects throughout Waco, Austin, San Antonio, and the surrounding communities.

Position Overview

We are seeking a Logistics / Customer Service Representative to join our dispatch team in Liberty Hill, TX. This role is fast-paced and customer-focused, involving heavy phone communication, order entry, and coordination with operations and sales to ensure timely, accurate service delivery.

Industry experience is a plus, but not required. We value character, accountability, and work ethic above all else — we can train the rest.

Key Responsibilities

•Provide exceptional customer service via high-volume phone communication

•Accurately enter and manage customer orders

•Coordinate closely with dispatch, operations, and sales teams

•Learn and utilize multiple computer systems and dispatch software

•Build strong working relationships with customers and internal teams

•Troubleshoot service issues and help drive solutions

Qualifications

•Strong communication and interpersonal skills

•Ability to thrive in a fast-paced, high-volume environment

•Detail-oriented with strong organizational skills

•Dependable and punctual

•Comfortable working with multiple software platforms

•Team-oriented mindset with a positive attitude

•Open to feedback and continuous improvement

Schedule

•10-hour shifts starting between 6:00 AM – 7:30 AM

•Sundays off

•Rotating Saturdays (typically 1 out of every 4)

•Home every night

Compensation & Benefits

•Competitive pay (paid weekly)

•Quarterly performance bonus

•Excellent benefits package

•Stable, long-term opportunity with a growing company

•Family-oriented culture that values its employees

If you’re looking for a stable career with a respected Central Texas company — and want to be part of a team that works hard and supports each other — we encourage you to apply.

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