Customer Service Representative( Dental service)

Job Title: Customer Service Representative
Duration: 12 months
Location: 9445 Farnham St San Diego CA 92123
Pay rate: $22-$23/hr on W2

Introduction

We are seeking a dedicated and skilled individual to join our team as a Customer Service Representative. This role involves handling inbound and outbound calls to provide accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered.

Required Skills & Qualifications

• Dental Service or Dental industry experience - 1 year
• Customer service or Call Center environment - 1-3 years
• Spanish Language proficient. 
• Strong communication, customer service, organizational, and telephone skills
• Self-motivated, able to work in a team environment, able to multi-task, detail-oriented, and able to maintain strict confidentiality guidelines
• Basic computer skills and strong knowledge of business unit products, processes, and systems
• Ability to wear a telephone headset and sit for extended periods
• May be required to work non-traditional hours to meet customer needs
• Upon entry into position, must become an associated person of Princor Financial Services Corporation, which requires fingerprinting and a full background check
• Series 6 registration preferred within 6 months
• Bilingual skills are preferred
• Must be able to type 35 wpm
• High school diploma or equivalent and 2-4 years of related work experience required
• Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• Prior work experience at client or in client's Industry

Day-to-Day Responsibilities

• Handle inbound and outbound calls providing accurate, courteous, and timely service
• Maintain strong knowledge of business unit products, processes, and systems
• Ensure compliance with a Code of Ethics covering personal and business conduct

Company Benefits & Culture

• Comprehensive benefits package
• Supportive and collaborative work environment
• Opportunities for professional growth and development

For immediate consideration please click APPLY to begin the screening process with Alex.