Customer Service Representative

Now Hiring! Customer Service Representative (CSR) – In‑Office Position 

If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place. For more than 120 years, Dallas Plumbing & Air Conditioning has provided dependable, high-quality service across the Dallas community. We’re proud of the reputation we’ve built- and even more proud of the supportive, growth-minded culture we’ve created for our team. 

If you’re an experienced Customer Service Representative who thrives in a fast-paced call center environment and enjoys helping customers with care and confidence, we’d love to connect! 

Responsibilities- 

• Answer incoming calls, emails, and messages from customers 
• Provide accurate information and assist with customer inquiries 
• Resolve issues promptly and professionally 
• Document interactions and update customer records 
• Collaborate with team members and other departments as needed 
• Follow company policies, procedures, and performance standards 

Requirements- 

• Previous customer service experience preferred, but not required 
• Strong communication and problem‑solving skills 
• Ability to multitask in a fast‑paced environment 
• Comfortable working rotating weekend shifts 
• Reliable, punctual, and team‑oriented 
• Must be able to work on‑site each day 

What We Offer-

• Benefits package 
• Competitive hourly pay 
• Consistent weekly schedule 
• Supportive team environment 
• Opportunities for growth and training 

Schedule: Monday–Friday with rotating weekend shifts 
Compensation: $15–$20 per hour (based on experience) 
Location: In‑office role 

Please submit a copy of your resume for consideration.  

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