Customer Service Representative AT&T
Stephen Consulting
Irvine, CA
Leading the Way in Telecom Marketing
At Stephen Consulting, we pride ourselves on collaborating with some of the country’s most prestigious telecom companies. Our mission is to assist individuals in launching successful careers in marketing. We believe in helping people realize their true potential and achieve remarkable heights. With us, you don’t just find a job but also embark on a journey to discover your capabilities.
Are you organized, detail-oriented, and ready to be the backbone of a successful sales team? We’re seeking a dedicated and energetic AT&T Customer Service Representative in Irvine. In this full-time role, you'll play a crucial role in ensuring our sales force is equipped for success. So don't wait - submit your application today and help us build something great!
What You'll Be Doing as an AT&T Customer Service Representative:
Provide direct, face-to-face support to our sales team in the field, helping them close sales and manage customer accounts.
Assist with customer orders, ensuring accuracy and timely processing of all sales paperwork.
Serve as a primary point of contact for sales reps, addressing their questions and providing real-time solutions.
Maintain and update customer relationship management (CRM) systems with accurate data.
Coordinate with the sales team to schedule and prepare for customer appointments.
Troubleshoot and resolve administrative issues that may arise during the sales process.
Generate weekly sales reports and analyze data to provide insights to management.
Participate in team meetings alongside fellow Sales Support Representatives to contribute ideas for process improvement.
Qualifications to be an AT&T Customer Service Representative:
A passion for working with people and helping others succeed.
Exceptional organizational skills and meticulous attention to detail.
Proficiency in Microsoft Office Suite and experience with CRM software is a plus.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Strong communication skills, both written and verbal.
A positive, can-do attitude and the ability to work well under pressure.
High school diploma or equivalent.
The Perks of being an AT&T Customer Service Representative :
A performance-driven compensation model with weekly commissions.
Opportunities for career growth into sales or management roles.
Regular incentives and bonuses based on team and individual performance.
A dynamic and engaging work atmosphere.
Access to continuous learning and development resources.
Representing AT&T, a leader in the telecommunications industry.