Customer Service Represenative
CFS
Chicago, IL
About the Company:
Our client is a rapidly growing organization who are looking to add a Customer Service Specialist to their team. The company has enjoyed incredible success in the last few years' and are seeking a candidate with a similar background to join their team as they continue their expansion.
Reasons to Work Here:
- Strong medical / dental / vision
- Strong 401k
- Profit sharing
- Family run feel
- Salary is $60,000 - $65,000 a year.
- Office based role in Chicago
POSITION SUMMARY:
We are seeking a Customer Service Representative to join our team.
The ideal candidate will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
**Responsibilities:**
- Respond promptly to customer inquiries via phone, email, or in-person
– Handle and resolve customer complaints
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications, and requests
- Maintain customer databases
- Perform data entry and maintain accurate records
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Email monthly statements
- Answer calls
- Assist with AR
**Skills:**
The ideal candidate should possess the following skills:
- Proficiency in computer systems and databases
- Strong clerical skills
- Inventory management
- Experience with computerized systems for data collection and entry
- Typing proficiency for efficient data entry tasks
- Office administrative skills for managing customer accounts
- Answering phones
- Managing UPS/Fed Ex shipments
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Customer Service
Customer Service
Customer Service
Customer Service
Customer Service
Customer Service
MaxSalary: USD65000
MinSalary: USD60000
About the Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.