Customer Service Associate (Office and Administrative Support)
Lauzon's Auto Tech Shop
Columbus, OH
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JOB DETAILS
SKILLS
Administrative Skills, Automotive Industry, Calendar Management, Communication Skills, Customer Escalations, Customer Relations, Customer Support/Service, Data Entry, High School Diploma, Inventory Management, Microsoft Excel, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Resolve Customer Issues, Track Customer Issues
LOCATION
Columbus, OH
POSTED
13 days ago
We are seeking a Customer Service Associate to assist with customer interactions and support office operations.
Responsibilities:
Greet and assist customers in person, on the phone, and via email.
Schedule appointments and process payments.
Maintain customer records and handle paperwork.
Support office tasks like filing, data entry, and inventory management.
Address customer inquiries and escalate issues when needed.
Requirements:
Previous experience in customer service or admin support.
Strong communication and organizational skills.
Ability to multitask and work in a fast-paced environment.
Proficiency with office software (Word, Excel, etc.).
High school diploma or equivalent (auto industry experience is a plus).
About the Company
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