Customer Service Associate

We are excited to welcome new clients in the coming months and are currently hiring a Customer Service Associate to join our growing community outreach team in Charlotte, NC. This is an excellent opportunity for motivated individuals looking to get their foot in the door with a socially focused, fast-growing organization.

As a Customer Service Associate, you’ll receive hands-on training and the opportunity to develop professionally while supporting client outreach, customer engagement, and sales initiatives. This role is ideal for individuals eager to learn, grow, and work directly with the community.

Customer Service Associate Responsibilities

• Assist with community outreach events and deliver brief, informative presentations
• Support client engagement efforts to increase brand awareness and outreach
• Participate in company-provided training on sales, marketing, and compliance standards
• Work with training managers to analyze sales performance and improve customer retention
• Maintain on-site compliance standards with charity and retail partners
• Ensure high-quality customer service and professional representation at all times

Customer Service Associate Preferred Skills & Qualifications

• Strong ambition, motivation, and accountability
• Ability to take initiative and solve problems effectively
• Comfortable working independently and as part of a team
• Strong communication and interpersonal skill
• Previous customer service or client-facing experience is a plus, not required

Customer Service Associate Requirements

• Available to work full-time and start within two weeks
• Ability to commute to the Charlotte office for scheduled shifts
• Comfortable with local travel as needed
• Interest in building professional skills in client service, sales, and outreach

If you’re looking for an Customer Service Associate role in Charlotte, NC that offers training, growth, and real-world experience, apply today and take the next step in your career.