Customer Service Associate
Farm Bureau Financial Services
Bagley, MN
At Farm Bureau Financial Services, were a local, community-focused firm dedicated to protecting what matters most for our clients. With two thriving locations, we take pride in providing exceptional customer service while maintaining a fun, family-first culture. Our team enjoys a supportive work environment, flexible schedules, and plenty of opportunities for professional growth. When you join us, youre joining a team that genuinely wants to see you succeed.
Were seeking a motivated and organized Insurance Customer Service Representative to join our growing team. In this role, youll be the first point of contact for clients, helping them with policy updates, scheduling appointments, and ensuring a seamless experience. Youll work alongside experienced agents in a positive, fast-paced office where collaboration and growth are encouraged.
- Base pay: $35,000-$45,000 depending on experience
- Paid time off (PTO)
- Flexible schedule
- Dental insurance
- Career growth opportunities
- Monday-Friday schedule with evenings and weekends off
If youre driven, friendly, and ready to make a real impact, wed love to meet you. Apply today!
Salary Range: $35000 - $45000 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Weekends Off
Responsibilities
- Serve as the first point of contact for clients by phone, email, or in person
- Schedule and confirm client appointments to keep agents calendars full
- Process incoming policy changes and endorsements accurately
- Maintain organized records and ensure smooth office operations
- Support team members in delivering an exceptional client experience
- Work efficiently in a fast-paced environment while managing multiple priorities
Requirements
- Strong communication and interpersonal skills
- Organized, detail-oriented, and dependable
- Comfortable working in a fast-paced office environment
- Willing to make outbound calls and connect with clients proactively
- Positive attitude with a team-oriented mindset
- Hardworking, coachable, and eager to learn new systems and processes
About the Company
Farm Bureau Financial Services
When you make a commitment to be a Farm Bureau agent, we make a commitment to you. We believe that little things make a big difference in your career, and at Farm Bureau, that means deciding on a work schedule that fits your life, new agent financing, marketing support, training and education, cash bonuses, incentive travel, and most importantly, you’ll be backed by a team of talented and supportive individuals who want to see you succeed. We invite you to take control of your professional future by visiting beafarmbureauagent.com. Click Get Started and apply today.