Customer Service Accountant
CFS
College Park, GA
$23–$25 per hour (depending on experience)
Overview of the Customer Service Accountant
We are seeking a Customer Service Accountant to play a vital role in supporting daily financial and operational functions. The Customer Service Accountant will help manage customer service activities related to consumer utility and tax accounts, ensuring accuracy, compliance, and strong service delivery.
Responsibilities
The Customer Service Accountant will support the Finance Director and perform the following duties:
- Manage and reconcile utility billing data, ensuring accuracy across subsidiary ledgers, databases, receivable reports, and general ledger uploads.
- Serve as a liaison between Customer Service, IT, and Accounting to resolve software, programming, and integration issues within the utility billing system.
- Provide financial analysis and reporting, including monthly and annual revenue reports, budget performance reports, and statistical data for leadership and regulatory agencies.
- Support departmental functions such as budget preparation, payroll administration, and providing financial or procedural guidance to staff, vendors, and the public.
- Lead and support operational projects, serving as the technical lead for Customer Service initiatives, enhancing workflow efficiency, managing delinquent accounts, and providing office backup as needed.
Qualifications for the Customer Service Accountant
The Customer Service Accountant should have:
- A bachelor’s or master’s degree in finance, accounting, or a closely related field.
- A minimum of 5 years of professional accounting experience; utility accounting experience is preferred.
- Experience communicating with and providing customer service to a diverse community.
If you are interested in joining the team as a Customer Service Accountant, apply today!
Click here to apply online
MaxSalary: USD52000
MinSalary: USD47840
About the Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.